Privacy Policy

Effective Date: December 13, 2024

Sorella ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sorellamke.com (the "Website"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

1.1 Personal Data

Personally identifiable information, such as your name, email address, phone number, and mailing address, that you voluntarily give to us when you sign up for our newsletter or otherwise interact with the Website.

1.2 Reservation Information

If you make a reservation through OpenTable, your information, including name, email address, phone number, and reservation details, will be collected and processed by OpenTable in accordance with their privacy policy. We may receive certain details from OpenTable to manage your reservation.

1.3 Order and Payment Information

If you place a takeout order through Toast, your information, including name, contact details, order details, and payment information, will be collected and processed by Toast in accordance with their privacy policy. We may receive certain details from Toast to fulfill your order and manage payments. Payment details, including credit card information, are processed securely through Toast.

1.4 Usage Data

Information automatically collected when you access the Website, such as your IP address, browser type, operating system, access times, and pages you have viewed.

1.5 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your experience on the Website. You can modify your browser settings to refuse cookies, but this may limit some functionalities of the Website.

2. How We Use Your Information

We use the information we collect in the following ways:

- To provide and manage reservations, orders, and other services.

- To communicate with you about updates, promotions, and events.

- To improve the functionality and user experience of our Website.

- To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

- Service Providers: Third-party vendors who help us operate the Website or provide services, such as OpenTable for reservations, Toast for takeout orders and payment processing, and email marketing providers.

- Legal Authorities: When required to comply with legal obligations or respond to lawful requests.

- Business Transfers: In the event of a merger, sale, or transfer of assets.

We will never sell your personal data to third parties.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access, update, or delete your personal data.

- Opt-out of marketing communications.

- Restrict processing of your data under certain conditions.

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

6. Third-Party Links

Our Website may contain links to third-party websites, including OpenTable and Toast. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

7. Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sorella
2535 South Kinnickinnic Avenue, Milwaukee, WI 53207
414-301-6255
pdamora@sorellamke.com